Rbazee Privacy Policy – How Your Personal Information Is Protected

1Introduction & Scope

The operator of Rbazee (rbazee.win) takes your privacy extremely seriously. This Privacy Policy explains what personal information is collected when you use the Rbazee platform, why it is collected, and how it is stored and used.

This policy applies to the Rbazee website, mobile app, and all of our digital services — whether you are creating an account, playing games, or getting in touch with us.

We believe you have the right to know what happens with your information. That is why this policy is written in plain, accessible language rather than complex legal terms.

2What information do we collect?

Rbazee collects only the information necessary for the platform to function properly. Full details are provided below:

We never collect your full bank account details, PIN numbers, or passwords. If anyone asks for such sensitive financial information, treat it as a potential fraud attempt.

3How is your information used?

Rbazee uses your information only for specific, legitimate purposes. Each purpose is outlined in detail below:

• Account Management: To create, maintain, and secure your account.
• Service Delivery: To process gameplay, bets, and payments.
• Verification: For KYC verification and age confirmation.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Contact: For important updates, promotions, and customer support.
• Service Improvement: For analytics purposes to improve the user experience.
• Legal Obligations: To comply with applicable laws and regulations.

4Data Sharing Policy

Rbazee does not share your information with third parties under normal circumstances. However, sharing may occur in the following specific situations:

• Payment Processing Partners: Only the minimum required information is shared with bKash, Nagad, and Rocket to complete transactions.
• Legal Authorities: When required by court order, government directive, or an active investigation.
• Technology Partners: With trusted technology service providers necessary for platform operations, subject to strict confidentiality agreements.
• Fraud Investigation: With international anti-fraud organizations when necessary.

Rbazee enforces a strict data protection agreement with every third-party partner. They are not permitted to use your information beyond the terms of that agreement.

5Cookies & Tracking Technologies

The Rbazee website and app use cookies and similar technologies to enhance your experience.

• Essential Cookies: Used to maintain login sessions and core site functionality. Disabling these may cause the site to not work properly.
• Preference Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To understand which pages are visited most and where issues occur.
• Security Cookies: To detect unusual login attempts.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some Rbazee features to stop working.

6How do we keep your information secure?

Rbazee employs industry-leading technology and processes to protect your data. For us, this is not just a policy — it is part of how we operate every day.

7Your Rights Over Your Information

You have full control over your personal information at Rbazee. Here is what you can do:

• Right to Access: You may request to view the information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request deletion of your data. However, some data must be retained for legal and regulatory reasons.
• Right to Restrict Processing: You may request that the use of your data be restricted under certain circumstances.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

To exercise any of these rights, please contact our customer support. Rbazee will respond to your request within 30 business days.

8Protection of Minors' Information

Rbazee provides its services only to individuals aged 18 and above. We do not knowingly collect information from minors.

9How Long Is Data Retained?

Rbazee does not retain your information longer than necessary. However, certain data must be kept for a defined period to meet legal and regulatory requirements.

• Active Account: For the entire duration the account remains active.
• Transaction Records: A minimum of 5 years after the last transaction.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Contact: Up to 2 years after the issue is resolved.
• Cookie Data: Up to 1 year maximum.

Once the retention period ends, data is securely deleted or anonymized.

10Third-Party Service Integrations

The Rbazee platform may include integrations with third-party services such as payment gateways or game providers. These services have their own privacy policies.

• Rbazee works exclusively with trusted and verified partners.
• Data protection agreements are in place with every partner.
• Rbazee does not control the privacy practices of third parties. We recommend reviewing their policies separately.

11Privacy Policy Changes

Rbazee may update this Privacy Policy as needed. We will notify you in advance of any significant changes.

• Members will be notified via mobile notification or email before any major changes.
• The date of the most recent update will always be shown at the top of this page.
• Continued use of Rbazee after any changes constitutes acceptance of the updated policy.

12Get in Touch

For any privacy-related questions, requests, or complaints, please contact the Rbazee customer support team. Our team is always ready to assist you.